Native English-Speaking Team
Don't let borders limit your team. Build it with exceptional Guyanese talent.
We connect businesses with top Guyanese talent for administrative and customer-support roles: dedicated, managed staff working your hours, in step with US Eastern time, without the overhead of a direct hire.
About Us · Est. Oct 2021
A nearshore team, built around your business
Outsource Staffing Solutions Inc. (OSSI) is a nearshore partner based in Georgetown, Guyana, with a New Jersey based US entity that provides billing, compliance, and supervision.
We do more than provide staff. We run the back-office work that often slows growing companies, including coordination, purchasing, billing support, and administrative finance. Our managed team fits into your workflows so managers and key employees can focus on clients, operations, and growth.
All work is done within a structured, US-supervised framework with clear procedures, performance tracking, and direct accountability, so you gain capacity without losing operational control.
Why Guyana?
- Strong cultural alignment with US clients
- Competitive labor costs
- Operates on Atlantic Standard Time, the same time zone as the US East Coast for most of the year and 3 to 4 hours ahead of the US West Coast
- Educated talent pool across finance, operations, service, and customer support
Leadership
Meet The Founders
Roger Janki
Founder / CEO
Anisah Janki
Vice President of People
Lead Project Coordinator
Gevanie Singh
Finance Controller
Joel Sahadeo
Lead Service Coordinator
Khemraj Ramkissoon
Meet the Team
Guyana-Based Staffing Professionals
Our Mission
To accelerate business growth through innovative staffing solutions and operational excellence, powered by exceptional talent, delivering measurable long-term value.
Our Vision
To transform how organisations scale and succeed by pioneering innovative staffing solutions that empower businesses to achieve lasting success.
Customer Satisfaction
We measure our success by the outcomes our clients see: responsive staff, clear communication, and work that gets done right the first time.
Cost Effective
Dedicated, managed staff in Guyana let you scale your workforce without the overhead of a direct hire.
Teamwork
Every placement is backed by our team; collaboration and support don't stop once staffing begins.
Admin Solutions
Administrative staffing that keeps your business running
Dedicated, trained professionals covering the roles that keep projects, purchasing, service, and finance operations organized.
Project Coordinator
Keeps projects organized by managing timelines, documentation, communication and task completion across multiple teams.
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Keeps every project organized, documented and on track.
Why It Matters To You
Clients get smoother project execution and fewer missed deadlines. There's a single point of coordination that keeps everyone aligned.
What They Do
- Sets up new projects and processes orders in your PM software
- Manages submittals, change orders and project documentation
- Coordinates kickoff meetings, scheduling and meeting minutes
- Compiles close-out packages: as-builts, O&M manuals, sign-offs
- Keeps clients and vendors updated through every phase
Purchasing Coordinator
Eliminates delays in sourcing materials, equipment and vendor orders while controlling purchasing costs.
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The right materials, at the right price, on schedule.
Why It Matters To You
Clients get the right materials on time and projects stay on schedule. Procurement is handled efficiently without unnecessary expense.
What They Do
- Creates purchase orders from job estimates
- Negotiates vendor pricing and delivery dates
- Tracks and expedites orders to protect your install schedule
- Maintains records of materials ordered, received and issued
- Resolves discrepancies, returns, credits and refunds
Service Coordinator
Prevents customer requests from falling through the cracks by coordinating service tickets, scheduling work and ensuring timely follow-ups.
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Keeps your service department running like clockwork.
Why It Matters To You
Clients get faster response times and better communication. They can trust their customers are being taken care of from start to finish.
What They Do
- Processes new service orders and sets them up in your software
- Builds work-request estimates and proposals
- Schedules service calls and field calendars
- Compiles close-out docs: photos, O&M manuals, sign-offs
- Keeps clients updated and service moving
Finance Controller
Provides financial oversight, budgeting, compliance, cash flow management and strategic financial reporting.
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Owns your books and keeps finance airtight.
Why It Matters To You
Clients gain confidence that financial operations are accurate, controlled and compliant. The numbers support informed business decisions.
What They Do
- Runs month-end close: journals, reconciliations and postings
- Owns accruals, receivables, COGS and bank reconciliations
- Manages cash flow, AP and job-costing analysis
- Documents internal controls and improves accounting procedures
- Prepares schedules for external accountants and tax advisors
Junior Accountant
Handles day-to-day financial transactions, reconciliations, reporting support and record keeping.
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Keeps every project's numbers accurate and current.
Why It Matters To You
Clients get accurate financial data and timely reporting, plus reliable administrative support that keeps operations running smoothly.
What They Do
- Tracks project costs, budgets and job-costing entries
- Maintains WIP schedules and project margin reporting
- Reconciles project invoices, POs and committed costs
- Supports month-end close for active jobs
- Flags cost overruns and budget variances to the Controller
Contracts & Licensing Administrator
Ensures contracts and customer licensing stay current and properly managed. Also takes care of invoices.
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Protects your recurring contract revenue.
Why It Matters To You
Clients avoid project delays and expired documentation that could impact operations.
What They Do
- Maintains the contract and licensing database
- Manages contract lifecycles: renewals, increases and expirations
- Generates quarterly invoices from service and warranty contracts
- Forecasts and reports recurring contract revenue
- Tracks installed-asset inventory against service contracts
Drafter
Converts ideas, field measurements and engineering concepts into accurate technical drawings and plans.
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Your plans, turned into install-ready drawings.
Why It Matters To You
Clients get precise drawings that reduce installation errors and speed approvals. Projects get built correctly the first time.
What They Do
- Marks up architectural drawings with device placements and scope
- Updates drawings as scope and locations change
- Builds device schedules and legends
- Keeps drawings matched to the sold scope
- Field-ready sets for a clean install
AR / AP Administrator
Handles accounts receivable and payable, keeping invoices, payments and vendor accounts accurate and current so cash flow stays predictable.
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Keeps money moving in and out, accurately and on time.
Why It Matters To You
Clients get predictable cash flow and clean vendor relationships. Receivables and payables never slip through the cracks.
What They Do
- Reconciles POs, invoices and vendor statements
- Prepares check runs and issues vendor payments
- Manages sub-contractor progress payments and credit-card reconciliations
- Handles AR collections and customer follow-ups
- Keeps vendor and payables records clean and filed
Graphics Designer
Creates branded graphics and marketing materials that keep client proposals, presentations and communication looking professional.
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Makes every client-facing piece look sharp and on-brand.
Why It Matters To You
Clients get proposals and marketing materials that look professional and win more business. Internal staff aren't pulled off billable work to produce them.
What They Do
- Designs proposals, presentations and sales collateral
- Builds branded marketing materials: flyers, case studies, one-pagers
- Keeps everything consistent with your brand standards
- Produces social and email graphics for campaigns
- Formats technical content into clean, client-ready layouts
Sales Coordinator
Keeps the sales pipeline moving by managing CRM data, proposals, follow-ups and sales reporting.
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Keeps the pipeline moving so your reps can sell.
Why It Matters To You
Clients' sales reps spend more time selling and less time on admin. The pipeline moves faster and nothing falls through the cracks.
What They Do
- Manages Salesforce: contacts, opportunities and follow-up tasks
- Sends prospecting touches and follow-ups on behalf of sales
- Compiles proposals and coordinates them through to signature
- Hands signed orders to Operations for processing
- Delivers sales reports and coordinates marketing collateral
Lead Purchaser
Leads sourcing and vendor negotiations to secure the right materials at the right price and on schedule.
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Owns the vendor relationships and keeps procurement on strategy.
Why It Matters To You
Clients get stronger vendor pricing and tighter cost control, from a procurement team that's supervised and accountable.
What They Do
- Supervises and trains the procurement team
- Owns vendor relationships, accounts and the approved-vendor list
- Reviews large-project BOMs and approves major POs
- Delivers buy-savings, reconciliation and purchasing reports
- Prevents out-of-scope buying and enforces purchasing SOPs
Lead Operations Coordinator
Oversees daily operations and coordinates teams so work stays organized and deadlines are met.
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Keeps projects, people and paperwork moving as one.
Why It Matters To You
Clients get projects that run on schedule, with a single point of accountability overseeing the coordination team.
What They Do
- Approves technician timesheets and tracks labor
- Coordinates resource allocation and scheduling with PMs
- Supervises the project coordinators and reviews their work
- Delivers operational KPIs and reporting
- Enforces process and close-out standards across projects
Lead Service Coordinator
Runs the service desk. Supervises coordinators, handles customer quotes and keeps service ahead of problems.
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Runs the service desk and keeps customers ahead of problems.
Why It Matters To You
Clients get a service department that stays ahead of problems, with a dedicated lead overseeing quotes, renewals and follow-up.
What They Do
- Follows up with customers on deficiencies after service visits
- Prepares service quotes and proposals for customers
- Supervises the service coordinators and reviews their work
- Manages preventive-maintenance and service-contract renewals
- Tracks open tickets to close-out and reports service KPIs
Need a role that is not listed?
We are not limited to this list. Tell us the position you need and we will recruit and manage it for you.
Customer Support Solutions
We'll help you take care of the people who matter the most: your customers.
Chat Support
Fast, friendly written support across your website and messaging channels, keeping customers informed without the wait.
Voice Support
Dedicated phone agents trained on your business, ready to handle calls during your operating hours.
Email Support
Organized inbox management and timely responses that keep every customer request on track.
Get Started
Get matched with the right team for your business
Share a few details and we'll put together the right people for your business.
Access Guyana's skilled, English-speaking talent pool.
FAQ
Native English-speaking outsourcing from Guyana
Common questions about outsourcing administrative, finance, and customer-support roles to OSS.
What does Outsource Staffing Solutions do?
Outsource Staffing Solutions Inc (OSS) is a nearshore staffing company based in Georgetown, Guyana. We recruit, train, and manage administrative, finance, coordination, and customer-support staff for US and local businesses, with a New Jersey based US entity that handles billing, compliance, and supervision.
How much can my company save by outsourcing?
Businesses can typically save up to 50% of your employment cost. Exact savings depend on the position, experience level, and responsibilities.
Why outsource from Guyana?
English is Guyana's official language, so the workforce is native English-speaking. Guyana runs on Atlantic Standard Time (GMT-4), aligned with the US East Coast for most of the year, and offers strong cultural alignment with US clients, competitive labor costs, and an educated talent pool across finance, operations, service, and customer support.
What roles can I outsource to OSS?
Coordinators (service, project, purchasing), finance roles (finance controller, accountants, AR/AP), specialists (contracts and licensing, sales coordination, graphics design, drafting), and customer support (chat, voice, email). OSS is not limited to this list and can recruit for other roles on request.
How does OSS keep quality and oversight high?
All work is done within a structured, US-supervised framework with defined procedures, performance tracking, and direct accountability, so you gain capacity without losing operational control.
How do I get started with OSS?
Schedule a consultation with our team to discuss your staffing needs. We will recommend the appropriate role, experience level, and staffing solution for your business.
Will the employee work exclusively for my company?
Yes. Dedicated team members work specifically for your business and become an extension of your existing team.